Poor quality didn't work out of the box with a few other cables I purchased

Reply by our customer service

Hi. Your feedback is important to us. We appreciate you taking the time to let us know your comment. On the other hand glad to know the concern has already been looked into. Thank you.

This is the first product I purchased from Prime Cables that I didn't like at all. You can't tell from the photo but the cable is REALLY thick. The cable itself is about 12mm wide and the plugs are about 15mm thick. It's very impractical. I would have guessed it was like this because the wires inside were thick and good quality but it's actually just a very thick insulation.

Reply by our customer service

Dear Customer, Thank you for your feedback, we will forward them to our supplier and will try our best to improve our product. Please contact our customer service to get a prepaid return shipping label if you wish to return them. No shipping fee is required. But please note there is a 10% restocking fee ( item price) for returning the non-defective cables Thank you and best regards

Was unable to use as there appears to be a problem with the connectors.Only mono reception.Replaced connectors at both ends in order to receive Stereo.

Original and replacement both had issues with loose fitting female end. Music cuts out.

Reply by our customer service

Dear customer ,thank you for your review.We are glad that we were able to resolve the situation you had with this purchase. Please let us know if there is any further issues in the future.