Piece of crap!! Worst pencil I have EVER used in 47 years of using this type. This one EATS lead - extending it too far past the retractable sleeve so the lead is always breaking off. The cost of lead is minor compared to the frustration and wasted time. Save your money. I'm going back to a St**dl*r or a P*nt*l - they may have been expensive but they lasted for years in daily use. This junk proves the saying "there is hardly anything that someone cannot make with poorer quality and sell for less -- and those consumers who consider only price are that man's lawful prey".

Reply by our customer service

Dear Bruce, Thank you very much for your reviews. For your case, please send the pic can show the problem to our e-mail support@123inkcartridges.ca. Our customer service will get back to you as soon as possible. We have 14 days warranty for those pens. Best regards,