Made the magic smoke after only a few uses... Fire hazard!

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""PrimeCables® Lightning Cable, Apple MFi Certified Lightning to USB Charging Sync Cable-6FT (2M)"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Did not receive, was refunded.

I got product. This is my 2nd time I bought cable first one was good still working second one i got faulty product i have requested refund or replacement but i have not got any reply from customer service

Reply by our customer service

Thank you for your feedback. I am sorry to hear you are not satisfied with our products. Please feel free to contact our customer service team by phone 1-866-979-7463, via live chat or email support@123ink.ca. Thank you!

these cables don't last, will stop working in a few months, ive had nothing but faulty cables replaced and replaced.

Reply by our customer service

Hi Amy, Thanks for sharing your feedback. We’re sorry to hear that the PrimeCables® Lightning Cable, Apple MFi Certified Lightning to USB Charging Sync Cable is no longer working properly. I see one of our representatives has taken care of the case. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Ordered the 2/pack option which ended up being 2 boxes with 1 each, misleading description. First time that Prime Cables has disappointed me.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

I bought 3 of these. Two of them are defective and one is flaky in cold weather. That's a 66% failure rate on this product for me.

Reply by our customer service

Dear customer, Thanks for your kind reviews and sorry for this inconvenience.Could you contact our 24 hours customer service for help ?We are more than happy to help you here. Best regards,