This product has since been discontinued. It was great for the price and it did hold a lot of juice. However, after about 8 months of usage, my powerbank just swollen overnight on its own (not plugged in for charging). It cracked the casing open but luckily no explosion nor leakage. I am writing this just as a heads up. I am not complaining nor asking for anything; just want you to be careful if you have one of these at home.

Reply by our customer service

Dear customer, Thanks for your feedback and sorry for this inconvenience ! Please contact our customer service to get any help. We are more than happy to help you here. Best Regards,

Charges super fast, almost too fast to believe it's 10000 mah. But then I've tried charging my galaxy s5 a number of times. It seems that getting two phone charges from a fully charged powerbank confirms it's not 10000.

Reply by our customer service

Dear customer, Thanks for your feedback, i will forward it to our product team, If you would like to return this product, please contact our customer service for help. Thanks and best regards

It has a nice finish to it, looks good, but charges incredibly slow, both your phone and the powerbank itself. I wish I had gotten something different, but I read all the "positive" reviews, thought it would be good. Figured I'd leave an honest review.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover 30 days warranty for it .We are more than happy to help you here .Best regards

Stoped working after few months

Reply by our customer service

Dear Customer, Thank you very much for your review. We only have 30 days warranty for this power bank. For this case, you could please contact our customer service to get some compensation.

Length and height is ok. Width is bigger than I expected. The price was dropped by $ 10 the week after I placed the order. I think it is fair to ask for a refund of $10 rather than me returning the product. I think it may be worth 19.99 than 29.99.

Reply by our customer service

Dear customer, Thank you for choosing Shopper + Family. For all online orders, if you see any price drop on our website's product page, you can contact us within the 7 days following the purchase date and we will arrange a refund to your store credit for the difference. Please note, if the price difference lowers your subtotal bellow the minimum required for free delivery, shipping charges will be applied. Best regards