Terrible, dangerous product. I bought this on sale as a gift for someone. That someone was going on a trip abroad and needed a powerbank. She used it twice before going away, the battery worked fine, albeit charged kinda slowly. But after she landed in her destination she opened her bag and found the battery already exploded and the bulge pushed the powerbank cover open. Of course now the thing is rendered useless. So basically got to use this product 2 times before it went kaput. Very disappointed. Would give 0 stars if I could.

Reply by our customer service

Dear Peirwang, Very sorry for the inconvenience. Please contact our customer service line to resolve this issue. Please call: 1 866-979-7463 Thank you.

Broke Down already. Less than a year.

Reply by our customer service

Dear customer, Thank you for your review, we are glad that we were able to resolve the situation you had with this purchase.  Please let us know if there is any further issues in the future.

bought this one around a year back and it stopped working already. Does not charge anymore.

Reply by our customer service

Dear customer, Thanks for your kind reviews and sorry for this inconvenience.Could you contact our 24 hours customer service for help ?You could reach by calling 1-866-979-7463 or sending online live chat or sending an email inquiry to us (from Monday to Friday ).We are more than happy to help you here. Best regards,

So slow incredibly slow 6 minutes to charge 1% wth. Do not buy this it's junk.

Reply by our customer service

Dear customer, Thank you for your review.Really sorry for this inconvenience. Please contact our customer service to get any help.Best regards,