Qualité ordinaire au final

I believe this negative review has been resolved by 123Ink.ca shipping a replacement for the damaged cartridge that I received first (appreciated). The damaged cartridge has a loose rubber ink nozzle that although the cartridge seems full it will not dispense ink. It is twisted in its base and is completely unserviceable. I will attach picture here as I did with my first email. I also offered to send the cartridge back to 123Ink.ca but the answer to that was that they were mailing out to me a replacementt.

Reply by our customer service

Hi Alan, I really appreciate you taking the time to share your feedback and being so open with us. I'm glad that this has been resolved. We hope you'll come and see us again soon! Have a nice day and stay safe!

papier trop mince

Reply by our customer service

Bonjour Pierre, Merci de votre critique. Nous vous souhaitons une bonne journée!

I have purchased quite a few remanufactured cartridges and this is the first one I have had that would not work at all.

Reply by our customer service

Dear customer, Please feel free to contact our customer service for help . You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . We are more than happy to help you here .Best regards

See review of magenta cartridge.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any concern ,please feel free to contact our 24 hours customer service for help as we cover one year warranty for it .You can reach them by calling 1-866-979-7463 or having a live chat (from Monday to Friday except holidays )or sending online inquiry to us .We are more than happy to help you here .Best regards

Colour is not as bright. Shipping arrived as predicted. Will order again

Reply by our customer service

Dear customer, Thank you for your positive comment. Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you.