I would like to complain our recent purchase of the TN225. Two out of the three cartridges plus a previous purchased Black one are leaking the toner powder all over the printer and the print was not as good as it used to be. i am quite disappointed. I hope that you can help to deal with the issue. Now it keeps on telling us to move the green tap which we already did.

Reply by our customer service

Hi kenneth, Thanks for sharing your feedback. If you need any assistance in regard to this toner cartridge you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.