I don’t recommend this item. They have not sent enough connectors to make full use of the 12 cubes. I have requested for more connectors but with no reply. I can only make 9 cubes and have some panels left idle here don’t know what to do with it.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about SW-AL0043-12. I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that your concern has been taken cared of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

I don't recommend this to anyone. The instructions suck. It was so hard to put together everything kept falling apart (Its still kind of all loose not fixed well) Instructions doesn't even say where the magnets are suppose to be. some of the doors don't even stay close. Magnets are pretty useless cuz it doesn't hold the door in place well so it keeps opening. I would have returned this if i had an option to get something else. Because of the tight space in my room this is the only thing that fits.

Reply by our customer service

Hi. Your feedback is important to us. We're so sorry that we didn't meet your expectations for this product at this time. Please let us know how we can assist you further. You call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

Difficult to put together. The corner joints have to fit flush inside the grooves. I wood-hammered in real hard and pushed the corners in hard without bending the panel frames. And still the corners won't budge. This project needs lots of patience.

Reply by our customer service

Dear Jose, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "DIY Plastic Portable Wardrobe Closet Organizer Storage Shelving Cabinet 12-Cube - SortWise". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@123ink.ca. Thank you!

I’m really quite disappointed with this unit. I have several similar units in my basement suite (from another manufacturer) and was excited to get one that had 15” cubes and doors with magnets. Well, even though they sent an extra door, 4 of the doors were damaged - 3 looked as if they had been used before with cracks in the plastic and one had a manufacturing flaw near the door ring. Furthermore, I was quite surprised that the panels fit together so easily as my other units required a rubber mallet to fully engage the connectors. Well, this ease of construction lead to instability. Twice while I was in the process of ensuring the connectors were fully engaged (I was in the process of simply flipping the unit on its side), some of the connections came apart. This has NEVER happened on any other units I’ve put together. Fully assembled, the unit wobbled. Again, I have never had this happen before. Once I got some items in it (weight) it seems to be better but I’m nervous about putting the second one together (I bought 2). AND ... similar units have purchased ALWAYS came with extra connectors and even extra shelves - NOT ONE SPARE CONNECTOR!!! An extra door but that didn’t help when 4 were damaged. Also, one of the doors doesn’t stick to the magnet (not magnetized). Still debating if I will send it back for a refund.

Reply by our customer service

Hi there, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. Please note that each item has a warranty period. You may check this link for additional information: https://www.shopperplus.ca/en/policies/guarantee. We hope you'll come and see us again soon!