After my following rewind instructions, the tape did not track properly and the colours were reversed. All were returned or refunded and I order a different type, which you supplied me with before and worked perfectly. Must have been a few defective cartridges. Usually, they work fine- just as well as original brother tapes. Refund and re-order were handled promptly!

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. On the other hand, I'm happy to know that you're concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

price is good but always jammed in the machine

Reply by our customer service

Dear customer, Thanks a lot for your feedback. We will try our best to improve our products. Best regards.