Nothing against Shopper+. The product is as discribed and is accurtate.There are some things buying "cheaper" version is not worth it. I found that replacing the tips was frustating as it didn't always go in properly or I was afraid the plastic would break. The water reservoir is really small and are constantly filling it up again and again. I did not feel the water pressure was sufficient. As well, anything with a rechargeable battery will eventually lose its power. With something as important as gum health a name brand irrigator is worth the money.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. On the other hand, I'm happy to know that your concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!