Livraison gratuite sur les commandes de 49 $ et plus

Votre commande peut prendre jusqu'à 24-48 heures pour traitement. Une fois complété, le délai de livraison varie de 1-5 jours ouvrables selon l'addresse de livraison.

LIVRAISON GRATUITEpour toutes les commandes au-dessus de 49 $ au Canada! Commandes inférieures à 49 $, le frais d'expédition est seulement 7,95 $! *Livraison gratuite n'est pas disponible quand l’adresse d’expédition est un lieu éloigné.Plus >>

Livraison gratuite sur les commandes de 49 $ et plus

Votre commande peut prendre jusqu'à 24-48 heures pour traitement. Une fois complété, le délai de livraison varie de 1-5 jours ouvrables selon l'addresse de livraison.

LIVRAISON GRATUITEpour toutes les commandes au-dessus de 49 $ au Canada! Commandes inférieures à 49 $, le frais d'expédition est seulement 7,95 $! *Livraison gratuite n'est pas disponible quand l’adresse d’expédition est un lieu éloigné.Plus >>

43215
OK, I had bought this All-in-One printer given the price. However this is horrible printer. I have to scan one page and it never worked. I spent hours and hours to scan without any luck. I am an IT guy so please don't say I don't know the things. The problem is the scan application just hangs. I saw few problems here. When you install the driver with wireless, it can't configure the printer with WiFi 5G. It works only on 2.4G. So if you have single band 5G then GOD save you. I have dual band so I connected my laptop with 2.4G and configured the printer. When I scan, most of the time it says scanner not connected, some times if you are lucky it is able to connect, but when you scan, it hungs during scanning between 0% and 80% and never complete the scanning. See the pictures attached. I have been struggling to get one page scanned from past 2 hours without any luck. I tried to restart laptop, wifi, printer, uninstall and reinstall drivers/package, connected through USB wire without any luck. Looks like I had bought a headache rather a printer. Very disappointing. Sending it back. Sadly Sopper+ deduct 20% restocking. Supper disappointing. Looks like the +ve reviews are either paid or they didn't try the scanner.
01 déc. 2018
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Réponse de notre service à la clientèle

Dear customer ,thanks for your kind reviews .I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards

This has to be worst All-in-One printer in this class. 1. Wireless keeps on disconnected. 2. Application on computer hangs. 3. There is no way you can scan multiple documents into a single pdf. If you are to scan a 10 page document, you will end up creating 10 different pdf. Not good. 4. Scanner application is very bad. 5. Very poor build quality. 6. Printer is just OK. 7. Still not able to get the issues resolved. Wish I had bought Canon or Brother.
05 nov. 2018
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Réponse de notre service à la clientèle

Dear customer, Very sorry for the inconvenience. We have sent you a prepaid UPS label to return this printer. Once we receive the printer, we will test it and refund if it has any issue as mentioned. Thanks and best regards.

I am not sure what to say about this printer. Overall quality of the printer is not good and is feel very fragile. Made of poor and thin plastic and not reliable. Wish I had bought Canon or Brother. Can't return this as PrimeCables charges 20% restocking fee. Wish their policy was like Amazon. Now I pray that this printer last long.
30 oct. 2018
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Réponse de notre service à la clientèle

Dear customer, Thanks for your feedback. Best Regards,

The product is as described. Quality could be better though..
24 oct. 2018
The product is as described. No complaint.
24 oct. 2018
Not what I wanted. A little disappointment.
11 oct. 2018
Quality is very doubtful. I still hesitate to use it.
03 sept. 2018
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Réponse de notre service à la clientèle

Dear customer, Thanks for your kind reviews and sorry for this inconvenience.Could you contact our customer service for help ? You could reach by calling 1-866-979-7463 or sending online live chat or sending an email inquiry to us (from Monday to Friday ). We are more than happy to help you here. Best Regards,


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