ralph_f reviews

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Ensemble sécurité Smart Home, 1 Capteur de Mouvement + 1 Hub Zigbee - LivingWise

2/5

This started off working well for me, but I needed to reset the hub and sensors. It stopped working and I can't get it to work again. I ended up buying SmartThings hub and sensor and after trying to move it to another house/router I can no longer connect either. This is really too bad. The hardware seems well built, but I think there are some firmware or hardware issues. Tech support was supposed to get in touch with me, but I'm still waiting. Would be great if they provided some diagnostic tools. Hope this all gets worked out... if they do, it would be a great product

27 juil. 2019

Réponse de notre service à la clientèle

Dear customer ,thanks for your kind reviews .I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards

Reviewed

Ensemble sécurité Smart Home, 1 Capteur de Mouvement + 1 Hub Zigbee - LivingWise

4/5

I'm using this to monitor access to a hallway. The sensor is detectable by the app, but the app sometimes crashes. I've had to add sensors to the app a second time as well. This is a great product for the price. Needs a bit of tweaking from time to time. Also, the alert by passes the "Do not disturb" of my phone. If I don't want the alert, then I need to turn the media sound off. What would make this hub even better would be a water sensor for my basement.

08 fév. 2019

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