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S31 Prise Intelligente WiFi Gris - Application en temps réel - LivingWise

2/5

Not sure I can recommend a product that heavily relies on an external server out of our control being up and running in order to use my smart devices. Their authentication server is down right now (Nov 28, 2019), meaning I can't even log into the app to control any of my devices. Before you buy, you should know that controlling a device is done by using the app, which communicates to their servers first, then back to your home network's devices (and not directly within the local network). If any part of that connection is not working, your devices are pretty much useless. Essentially, I have useless plugs and cameras in my home that I cannot control just because the services of the Living Wise servers is not reliable. I have 2 of these, but it's unlikely I'll buy anymore.

28 nov. 2019

Réponse de notre service à la clientèle

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

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