Guohua F reviews

Reviewed

Canon PG210XL cartouche d'encre originale noire haute capacité

5/5

Very good quality and fast delivery.

30 déc. 2016

Reviewed

Canon CL-211 2976B001 cartouche d'encre originale couleur

5/5

Very good quality.

30 déc. 2016

Reviewed

Canon PG-210XL cartouche d'encre remanufacturée noire haute capacité - Eco-Saver - 1/Paquet

1/5

This one totally is a trash. I can not print anything. When I try to figure out what's wrong, I peel off a paper has dots on it. I guess these dots are some kind of code let the printer recognize the ink cartridge. I compare the dots to the brand ink cartridge and found they are different. I think this may be the reason it does not work. Don't waste money.

22 nov. 2016

Réponse de notre service à la clientèle

Dear customer ,thanks for your reviews .For the issue ,would you mind trying the following instructions please ?Please try removing the cartridge from the printer. Make sure all the sealing tapes are removed. Hold it with a paper towel lightly damped with warm distilled water in one hand. With your other hand, blot the print head by pressing it into the towel a couple of times. This way, you will remove any dried ink on the print head surface. There should be a uniform, solid ink pattern on towel. If this does not solve the problem, place the cartridge into a shallow saucer of hot distilled water for around 5 to10 minutes so as to help loosen the dried ink on the ink jets. Then, try blotting it again. If there is a uniform, solid ink pattern on towel, dry off the cartridge and put it back in the printer. The ink may appear lighter because of the water. In order to clear it out, a few blots and a test page will help. If it doesn't help ,could you contact our 24 hours service to replace it or get refund as we cover one year warranty for it .You can reach our service at 18669797463 or sending live chat or inquiry to us .Thank you !Best regards

Reviewed

Reviewed

Reviewed

Réponse de notre service à la clientèle

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