Printer Troubleshooting: How to Fix Common Printing Issues

Enjoy Free Shipping on Orders $49

Our processing time for orders may take up to 24-48 hours. Once processed, the estimated delivery time can take anywhere from 1-5 business days depending on the shipping destination.

FREE SHIPPING* on all orders over $49 in Canada !All orders under $49, the cost of shipping is only $7.95! *Free shipping is not available when the shipping address is a remote location.More >>

Shopper+ Business Help Center

English

1Flyer

Cart

Enjoy Free Shipping on Orders $49

Our processing time for orders may take up to 24-48 hours. Once processed, the estimated delivery time can take anywhere from 1-5 business days depending on the shipping destination.

FREE SHIPPING* on all orders over $49 in Canada !All orders under $49, the cost of shipping is only $7.95! *Free shipping is not available when the shipping address is a remote location.More >>

M5V2T6

1Flyer

Cart

Loading...

Disable automatic updates on your printer

Functions will not be affected / Warranty will not be affected / No complicated steps to follow

Do you ever encounter error messages like "Non-HP Chip Detected" or "Supply Memory Error" while using your printer? These issues could be the result of automatic firmware updates. But why do printer manufacturers release new firmware versions periodically? One reason is to block the use of non-original cartridges and compel users to purchase their own cartridges. If you're facing such problems and want your printer to work seamlessly with your favorite compatible cartridges, you can turn off automatic firmware updates. With a few easy steps, you can enjoy uninterrupted printing without running into firmware-based restrictions. And disabling updates won't harm your printer's functionality or warranty. So go ahead and switch off automatic firmware updates today!

HP

Epson

About Moustache^®Ink & Toner

As Canada's top-selling cartridge brand since 2007, Moustache^® offers compatible ink and toner cartridges for thousands of printer models and almost all brands. Our cartridges are known for their dependable quality, reasonable prices that can save you up to 85% compared to original cartridges, and a hassle-free 2-year warranty. With almost two decades of experience in serving Canadian customers, we've earned the trust of millions of loyal users. To tackle firmware-related printer malfunctions, our factory and warehouse are equipped with the latest technology to upgrade cartridge chips when problems arise. We're always the first in the market to offer new chip-compatible cartridges to our customers.

FAQ'S

See All Toner Cartridges FAQ

See All Ink Cartridges FAQ

See All Printer FAQ

Loading...

Montreal: 3501 F.X. Tessier Suite 180, Vaudreuil-Dorion, QC, J7V 5V5

Switch to United States