Edward F reviews

Reviewed

Epson T603200 cartouche d‘encre compatible cyan pigment

This is the second set I have purchased and the ink quality is not consistent with the last set so a lot of time was spent retesting before making final prints. Also, before I ordered the second set I called customer service to see if the problem with the chips not registering the ink volume had been fixed and I was assured that it was. They don't. Needless to say I was ticked off!

26 nov. 2016

Réponse de notre service à la clientèle

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards

Reviewed

Epson T603100 cartouche d‘encre compatible noire photo pigment

2/5

This is the second set I have purchased and the ink quality is not consistent with the last set so a lot of time was spent retesting before making final prints. Also, before I ordered the second set I called customer service to see if the problem with the chips not registering the ink volume had been fixed and I was assured that it was. They don't. Needless to say I was ticked off!

26 nov. 2016

Réponse de notre service à la clientèle

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards