The printer recognized the cartridge with no problem, and the colour is accaptable

The colour is not Canon-compatible. Everything I printed in colour came off the printer looking strange, as the colours didn't seem to mix correctly to create the proper tones. Had to go back to using actual Canon cartridges to get the colours to print properly again. I wouldn't recommend this product! (Since I can't use the cartridge, I would have given a 0/5 star rating, but the minimum stars allowed is 1)

Reply by our customer service

Dear Lori, We are sorry for the inconveniences that caused by our products. Our compatible cartridges has 1 year guarantee. If there's a quality issue regarding the product, we might send replacement or refund to you. Therefore would you please reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours), or sending questions on our inquiry system or going live chat with us . We are more than happy to help you here. Best regards,

Not to be used with Canon Pro 9500

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards

All 5 photo cartridges did not work on my printer. Followed instructions to try to remedy the problem, without success. Tok the chance with this product because of return guarantees offered. Still waiting for credit I should see it shortly