Excellent product....great price--free shipping ....BONUS !!!!!!!

Have no complaints with this product....excellent results

dosen't work

Reply by our customer service

Dear customer ,thanks for your kind reviews .I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards

It installed properly on my Lexmark printer but I haven't tested the print quality yet.

It is spotty and not good quality

Reply by our customer service

Dear customer ,thanks for your kind reviews .For the issue ,could you try the following instructions please ?Please try removing the cartridge from the printer. Make sure all the sealing tapes are removed. Hold it with a paper towel lightly damped with warm distilled water in one hand. With your other hand, blot the print head by pressing it into the towel a couple of times. This way, you will remove any dried ink on the print head surface. There should be a uniform, solid ink pattern on towel. If this does not solve the problem, place the cartridge into a shallow saucer of hot distilled water for around 5 to10 minutes so as to help loosen the dried ink on the ink jets. Then, try blotting it again. If there is a uniform, solid ink pattern on towel, dry off the cartridge and put it back in the printer. The ink may appear lighter because of the water. In order to clear it out, a few blots and a test page will help. If the above instructions cannot help ,please feel free to contact our 24 hours customer service to replace it or get refund .You can reach them by calling 18669797463 or sending live chat or email inquiry .Thank you !Best regards