I cannot play with the joycons anymore after trying this! The only thing to keep in mind is a recommendation I found in an Amazon review: "First time, connect it to the Switch with the cable, then you can remove the cable and sync them." I was having hard time (i.e. could not) synchronizing it with the Switch, when I read the above tip, I tried it... it worked like a charm and hasn't stopped working for months!

Can’t get it to connect to anything

Reply by our customer service

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This item is not working properly.

Reply by our customer service

Hi. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.