Got this as a gift - I don't really write reviews, but for $300 this feels really 'plasticy', with nylon legs, and nylon back. You have to lean very backwards to actually use the headrest. The spine backrest cannot be adjusted, so it is not that useful. The recline can only go back at 3-4 certain angles where you can't lock the angle - this is the most annoying. The chair gas lift cylinder is very slim and looks very slim & exposed. The armrest is not bad, but you can't really adjust them left/right. Overall, not many adjustments or settings you can customise it suit the user. Maybe buy another chair for this price.

Reply by our customer service

Thank you for taking the time to share your review with a 2 stars rating. We're grateful for your feedback, we will take the necessary steps and will use it to improve our products and business. Again, thank you for providing us with your thoughts and comments in regards to this.

Pretty great chair for the price