Wasn't right size, shall be wider,

Reply by our customer service

Hi Michael, Thanks for sharing your feedback. If you need any assistance in regard to this ink cartridge you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463 so we can resend or refund you the broken one.

Sorry I can't give a good rating in 3 weeks your ink plugged my magenta, no cleaning would fix it. ( This printer has never had a head issue for as long as we have had it 6 yrs ) I purchased a new head, not refurbished , 2 weeks later yellow plugged. Another head back to canon ink and no problems. With the cost of the heads it has not been a cost effective at all.