Received this product and it was soaked in in even though the plastic bag holding it was completely intact. So disappointing and won't be ordering from this company again!

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you taking the time to let us know your comment. I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm glad to know that you're concern has been taken cared of already. Have a nice day and stay safe!

product is not working ,but can not be returned

Reply by our customer service

Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with the cartridges. We will send you an email to help you from there.