First time trying a non-OEM cartridge. Figured for the price I'd give it a shot. As soon as I installed it, my printer started sounding and working a bit different. After a few months and about 400 standard to minimal size prints, my drum is done. Was my drum almost toast to begin with, or did this toner wreck it? Not sure, but am hesitant to try these again...and now I'm shopping for a new printer because of the cost of an oem drum.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Brother TN-350 Compatible Black Toner Cartridge"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

je n'avais pas de ligne avant de changer de cartouche, maintenant il y a une ligne verticale noir sur chaque feuille

Reply by our customer service

Bonjour, Nous sommes désolé pour cet inconvénient. Je vous invite à communiquer avec notre équipe de service à la clientèle afin qu'ils puissent vous aider avec une remplacement ou remboursement, au 1-866-979-7463.