Have bought ink from 123Ink.ca a few times and no problems. This last set of toner cartridges leak all over the place making the prints come out grey and almost impossible to read. Try to clean up the rollers and tons of powder on everything. Just put a new one (out of a 2 pack) in today and even worse than the one I took out. Sorry, but the batch I received was horrible.

Reply by our customer service

Hello John, Please forgive us for the inconvenience. One of our agents should be reaching out to you shortly to help you further.

I bought this article, but I received an used cartridge and the quality of the printing is very bad. The ink is all over the paper. In fact, I purchase 2 of these and there is a difference in weight. It's not the first time that I try this website and it's not good. I print 10 pages and the quality is very bad....

Reply by our customer service

Hi. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

While other users may have found these remanufactured cartridges useful, I found, with both cartridges I purchased, that after a few pages, the resulting prints had grey stripes and ghosting on the printed pages. Seems another reviewer who bought a two-pack had similar troubles. Maybe the singles are different, or we just had the same bad luck. The company accepted me returning the cartridges and refunded my money (no issues). Hope other users have better success with their cartridges.

Reply by our customer service

Hi there, your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. Please don't hesitate to contact us at 1-866-979-7463, or contact our customer service by line chat or send us an email at support@12ink.com and we wil try to help you out with wathever you are having.

Cartridge leaked toner as soon as it was installed. However the customer service was very good, BUT, the item was out of stock and they did not get back to me until I contacted them several days later. The GOOD part . They promptly offered me a full refund or wait until item in stock again. I asked to upgrade to better product. Awaiting reply.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Compatible HP 03A C3903A Black Toner Cartridge HP 03A C3903A." I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that you're concern has been taken cared of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

I received a open black toner, with 894g must be 1009g.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Compatible HP 03A C3903A Black Toner Cartridge". I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that you're concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!