These don't always work but if they do then they are fine

Reply by our customer service

Hi there, It was a pleasure serving you. Please let me know how we can assist you further. We hope you'll come and see us again soon! Have a nice day and stay safe!

I have purchased these in the past from 123Ink.ca and I have had a failure rate of about 30% (i.e. I put them in the printer and they fail to work or be recognized by the printer). It still saves money vs. buying from HP but it is quite hit and miss. Better never just order one of these -- it might not work.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

I still have some refill cartridges that will not work. They are very reasonabe, so I wil see how many fail.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards

I've been using your cartridges for many years. In general they are fine but lately they seem to have a shorter lifetime (and I'm not printing more than I did before). Are they filled with less ink? I hope it is just a coincidence and not a trend.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Normally it can print up to 840 Pages at 5% coverage .If you got less than that quantity ,could you try the following instructions please ?Please try removing the cartridge from the printer. Make sure all the sealing tapes are removed. Hold it with a paper towel lightly damped with warm distilled water in one hand. With your other hand, blot the print head by pressing it into the towel a couple of times. This way, you will remove any dried ink on the print head surface. There should be a uniform, solid ink pattern on towel. If this does not solve the problem, place the cartridge into a shallow saucer of hot distilled water for around 5 to10 minutes so as to help loosen the dried ink on the ink jets. Then, try blotting it again. If there is a uniform, solid ink pattern on towel, dry off the cartridge and put it back in the printer. The ink may appear lighter because of the water. In order to clear it out, a few blots and a test page will help. If the above instructions can not help ,please feel free to contact us back as we cover one year warranty .You can reach our 24 hours customer service at 18669797463 or sending a live chat or inquiries to us .We could replce it or refund the price .Best regards

Excellent price. Results are adequate. Text appears to be less sharp than the OEM cartridge.

Reply by our customer service

Dear customer ,thanks for kind reviews .We cover one year warranty for this cartridge .If you have any quality concern ,you could contact our 24 hours customer service for help by calling 1-866-979-7463 (from 9:00am to 5:00pm Monday to Friday )or sending live chat and online inquiry .Best regards