At first I thought it was the wrong size but I had mistaken the cartridge holder in the printer for the cartridge, itself. I called the help line and the lady was as nice as could be and asked me to send a picture. In taking the picture, I realized my mistake and put the cartridge in properly and it works great! I find this company so easy to deal with.

As far as cartridges are concerned, I have a few reasons as to why I usually go for particular types rather than going for just any. One good reason is the fact that I need to make sure that I will be working with a cartridge that will not give me problems or challenges later on. With the Lexmark 23820SW New Compatible Black Toner Cartridge for E238 Series, one of the amazing things about them is the fact that it offers compatibility with most of the printers that I have required to sue. This has given me an easy time with a large variety of printers thus ensuring that I don’t have a hard time when getting the right printers. Apart from compatibility, another important feature is the fact that the cartridge would therefore help to reduce the printing costs.

Best quality/price

Exactly as shown and described; crisp and clear printouts; professional printing results. Effortless and accurate shipment tracking.

Bonjour, l'encre tache le papier. Je ne peux utiliser les impressions puisqu'elles sont tachées. Je suis très déçue. J'aimerais même échanger la cartouche si possible. Dîtes-moi comment je dois procéder pour le faire ou veuillez transmettre ce courriel à qui de droit. Merci! Martine Carle 514-518-7278

Reply by our customer service

Bonjour, nous sommes désolés pour cela, je vous ai enovyer un courriel et j'attends votre réponse.

Ink all over the box … resend requested..

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. On the other hand, I'm happy to know that your concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!