I put this toner in my printer but my printer doesn't recognize it and it's still giving me an error message. I guess I'll need to return it. =(

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Brother TN360 Compatible Black Toner Cartridge "". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Tested Both. They are Very noise/Grinding when printing out of box! Original toner even almost empty is fine and quiet. Lucky I don't print much. I'd recommend Originals against this.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Brother TN360 Compatible Black Toner Cartridge - Moustache® (TN330-TN360)". Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

si il y-a amazon une erreue de commande chez des scammers en cas de retour il vont rembousser a leur facon je vous conseille de allez chez amaon.ca moin cher et plus rapide

Je vous informe que la cartouche Toner marque Moustache que j'ai acheté récemment est presque vide. J'avais acheté une il y a à peu prés 6 mois et elle était aussi presque vide. Je peux vous les envoyer par la poste. Entre temps c'est la dernière fois que j'achète de votre compagnie.

Reply by our customer service

Cher client! Merci d'avoir laissé un commentaire sur ce produit. Nous sommes très désolés pour l’inconvénient! Saviez-vous que nos cartouches Moustache ont tous une garantie de 2 an? Si vous rencontrer un problème avec une de nos cartouche n'hésitez pas de contacter notre service a la clientèle pour que nous la remplaçons au plus vite ! Vous pouvez nous rejoindre soit par courriel: support@123inkcartridges.ca ou par téléphone: 1-866- 979-7463. Merci et bonne journée

It didn't fit the printer. Either there is a different way that I missed or this doesn't fit Brother DCP Series 7030 (although on the box it says it does). the cartridge is not long enough and slides too far, looking lost in the printer.

Reply by our customer service

Dear customer. You need take out your old cartridge from the drum unit and put this new one inside it. If you still have the problem, please feel free to contact our customer service for help . You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . We are more than happy to help you here . Best regards

The toner gives very poor quality printing. I tried changing settings on my printer but it did not help. The prints are very fade from the beginning. You can hardly read it. I have purchased before from you but never had such bad experience. My money has been totally wasted, Now I have to look for other vendors. What a wastage of time. I would never recommend this item to anyone. I don't know if I will be refunded

Reply by our customer service

Dear customer, Thank you very much for your review. We are sorry for the inconvenience. For your case, please try to contact our 24 customer service to get help. We are offering 1 year guarantee for this compatible cartridges.