The attached picture will indicate the condition in which I received my recent order. The black ink package was intake but was filled with liquid as shown. So far it seems to be working but there appears to be some leakage. Time will tell as to how good it is ... The price was right. This is the first time this has happened. The colour cartridge was okay.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here . For this issue, we will send you a new black cartridge cause leaking, it will take 3-4 business days for delivery. Thanks.

The price is low and the quality is too! The color is not even and leaves a black stain. Usually, I don't have problem with compatible toner but I guess I was unlucky this time.

Reply by our customer service

Dear Marie-Andree, We are sorry for the inconvenience. You may contact our customer service agents to resolve your current issue. Please call :1-866-979-7463. Thank you.