The price is good but I ended up having throw some of them out as the printer wouldn't recognize them no matter what I did. So these aren't exactly "compatible". More cost effective to purchase the Epson cartridges. I won't purchase again.

Reply by our customer service

Hi Dianne, we apologize for the inconvenience regarding the item (Epson 69 T069220 Compatible Cyan Ink Cartridge - Moustache_. Please note that this item has a 2 years warranty period. We can still process a replacement. Please call us at 1-866-979-7463, or by contacting our customer service by live chat or our online inquiry system(support@123ink.ca).

The price is good but I ended up having throw some of them out as the printer wouldn't recognize them no matter what I did. So these aren't exactly "compatible". More cost effective to purchase the Epson cartridges.

Reply by our customer service

Hi dianne, Thanks for sharing your feedback. If you need any assistance in regard to this ink cartridge you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

It lost contact with chip, showed empty & printer would not work. Took it out 3-4 times no luck, cleaned it no luck.. New one worked fine. I cut it open to check for ink FULL.

Reply by our customer service

Dear customer, very sorry for the inconvenience. Please feel free to contact our customer service for help . You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . We are more than happy to help you here .Best regards