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Compatible HP 122A Q3960A Q3961A Q3962A Q3963A Toner Cartridge Combo BK/C/M/Y - Moustache®

Reviewed by29customers
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  • 5 /5

    By

    from British Columbia

    Thanked 0 times for 3 review
    Mar 11, 2014

    I have had a run of bad luck recently with your toner cartridges this one is one of them I put in the new cartridge and it said it was empty. I could feel by the weight that is had a full hopper of toner and your support folks had me jumping through hoops yet again suggesting the issue was with my printer so after days of back and fourth and hours wasted troubleshooting I drove down the street bought an oem drum and it is still working just fine. So I asked for them to send me out a new cartridge with a weigh-bill and RMA number to return my defective one (and I may have been a little shitty asking for a tested one this time because I was a little pissed at having to spend $130.00 at the local high margin computer store) Instead they emailed me a rma # and a postal label and didn't replace my cartridge and refunded my card for the one cartridge. This to me was indicating that they no longer wished to do business with me ..... I would love to hear your interpretation of that resolution ..... I am on the verge of launching a social media page in response to my displeasure of the way you make your clients troubleshoot your problems repeatedly... I have a printing tech background and I find your troubleshooting confusing and unnecessary and not one of them has led to a fault in my device.

      Was this review helpful? Thanks (0 people thanked Rob H for this review)
    • 5 /5

      By

      from British Columbia

      Thanked 0 times for 3 review
      Mar 11, 2014

      Have not yet tried installing this cartridge, the last yellow is still going strong ..... I do however currently need a cyan / Blue cartridge and I will wait to see what comes of my other review / feedback I did on the Magenta cartridge I ordered at the same time to decide if I want to order it from 123 .... we also just added a cp1025nw to our office printers and I should get a spare set of cartridges for it but we will wait for a response

        Was this review helpful? Thanks (0 people thanked Rob H for this review)
      • 5 /5

        By

        from Alberta

        Thanked 19 times for 74 review
        Jan 29, 2018

        Heard about 123ink.ca from an IT person in our company and decided to give it a try. Glad I did. Ordering, delivery and installing was seamless and we're back up and running. They will now be our go-to supplier for whatever we need that they carry.

          Was this review helpful? Thanks (2 people thanked don_s for this review)
        • 2 /5

          By

          from Alberta

          Thanked 3 times for 4 review
          Feb 06, 2019

          They did not work in my printer

            Reply by our customer service

            Dear customer, Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.

            Was this review helpful? Thanks (0 people thanked marilyn_g for this review)
          • 5 /5

            By

            from Alberta

            Thanked 12 times for 12 review
            Aug 03, 2017

            Used in an old printer. Lots of yield. Great product. Good price.

              Was this review helpful? Thanks (0 people thanked victoria_a for this review)
            • 5 /5

              By

              from Alberta

              Thanked 12 times for 12 review
              Aug 03, 2017

              Used for an old printer. Works just as well as printer manufacturer's toner but at a much lower price.

                Was this review helpful? Thanks (4 people thanked victoria_a for this review)
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