When installed in printer only showed 2 bars so cartridge is not full.

Reply by our customer service

We offer one year warranty for the cartridges. please feel free to contact our customer service for help . You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . We are more than happy to help you here .Best regards

This ink did not last at all . I bought 2 and the 2nd one didnt even work at all.

Reply by our customer service

Dear Joanne, Thank you for shopping from us, and we are sorry that one of our products didn't work out for you. Our remanufactured cartridges has 1 year guarantee. Therefore would you please reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours), or sending questions on our inquiry system or going live chat with us . We are more than happy to help you here. Best regards,

Had purchased this about a month back and finally ran out of ink in the old cartridge, so put this one in and it would not print, no matter what I did to the thing it still does not print, whether it was faulty when I purchased it or not is anyones guess. In other words, not that impressed with this order, but have had good luck previously.

Reply by our customer service

Dear Faye, Thank you for shopping from us, and we are sorry that one of our products didn't work out for you. Our remanufactured cartridges has 1 year guarantee. Therefore would you please reach our customer service so we may go through some trouble shooting process to solve the problem. Our toll free number is 1-866-979-7463 (from Monday to Friday 24 hours). Also you may contact us by sending questions on our inquiry system or going live chat with us . We are more than happy to help you here. Best regards,

I ordered 2 cartridges and only one worked. When I emailed 123 they told me that I inserted wrongly. I'm not pleased.

Reply by our customer service

Dear Candy, We are sorry that one of our products didn't work. Our remanufactured cartridges are backed by our 1 year guarantee. If there's a quality issue regarding the product, we might send replacement or refund to you. Therefore would you please reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours), or sending questions on our inquiry system or going live chat with us . We are more than happy to help you here. Best regards,