No de confirmation de commande: 40258427. J'ai acheté 2 cartouches d'encre et seulement une avec de l'encre, l'autre était vide. Par conséquent, j'ai payé une cartouche 62,01 $. C'est très cher pour une seule cartouche. Pour la commande #40688759, je ne l'ai pas encore déballée, parce que je sais pas si je peux l'ouvrir sans faire sècher l'encre.

My HP Officejet 4500 refuses to accept this cartridge. So, I haven’t opened the second one to try it. I’m so disappointed because I had to buy the single HP product at Staples as they didn't have the 901XL. The printer just tells me there is a problem with the black ink cartridge and to refer to device documentation to troubleshoot.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Remanufactured HP 901XL CC654AN Black Ink Cartridge High Yield - Moustache®"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Bonjour, c'est pas la 1ere fois que je commande ces cartouches et j'ai toujours adoré jusque la!!! elles ne fonctionnent pas !!! J'ai essayé les 3 noirs et aucunes ne fonctionnent!! De plus, elles ont l'air usagé et non neuve!! Honnêtement, je ne suis pas sur de recommander !! Ca ma coûter quand même cher pour 3 cartouches que je ne peux pas utiliser!! Véronique Trottier

pale color

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Très déçu qualité nul pas capable d’aligner et la deuxième cartouche marche pas du tous pire achat pour le prix

Reply by our customer service

Bonjour, Nous sommes désolé pour cet inconvénient, nous vous suggérons d'appeler notre service à la clientèle afin que nous puissions vous aider avec ce au problème au 1-866-979-7463 ou nous écrire sur support@123ink.ca

Got this cartridge as a replacement for my G&G remanufactured B&W cartridge (NH-R0654BK). This is supposed to be equivalent to the HP XL901. I have TWO HP4500 office jets. I ordered 2 G&G B&W NHR0654 in Nov/16. The first cartridge worked but seemed to be low on ink much earlier than a genuine HP XL90 that I bought previously. The second G&G Iin my Nob/16 order did not want to work in EITHER HP 4500 Office jet when first inserted. "Problem with cartridge". I was sen a moustache MIH-CC654AN as a replacement.It printed only 1 page and then the printer informed me "Problem with cartridge'. I noticed that the ink was not coming out of the cartridge ink slot..looked like the cartridge was dried out. Cleaned it with alcohol..same error message. Lots of hassle with these refills that I never had with the Genuine HP 901 cartridgess. Although less expensive than HP, these seem to have very poor quality control Ordered 2 Genuiine HP XL901 cartridges instead on April 29. I need a refund for the G&G refill which was replaced by the Moustache (Order 33664941)

Reply by our customer service

Dear customer, Thank you for your review.Really sorry for this inconvenience. Please contact our 24 hours customer service to get any help.