big zero

Reply by our customer service

Dear Customer, Thank you for choosing Shopper + Family. Sorry about that, we will try our best to improve our products If you would like to return it , please contact our customer service for help : You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Thanks and best regards

dont work. total waste of money

Reply by our customer service

Dear Customer, Thank you for choosing Shopper + Family. Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards

only half of the pack actually worked properly and at least 4 pens had no ink in it at all.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Can you contact our 24 hours customer service for help please ?You can reach them by calling 18669797463 or sending live chat (from Monday to Friday )or sending online inquiry to us at any time .We are more than happy to help you here .Thanks !

Bonjour, J'ai reçu ma commandes de cartouches d'encre et tout est parfait sauf les stylos rouge, Ils ne fonctionnent pas bien du tout. L'encre ne coule pas. Je ne peux même pas écrire un mot au complet car l'encre ne coule pas. J'en ai essayé plusieurs et ils sont tous pareils. Je ne vais pas les retourner car ça me coûterait cher que le prix des stylos. Je veux seulement porter à votre attention ce problème et que je ne suis pas contente du tout. Cordialement, Guylaine

Reply by our customer service

Bonjour Guylaine, merci pour votre évaluation. Nous sommes très désolés pour l'inconvénient. Nous allons vous envoyer un courriel avec plus de détail concernant ce sujet. Merci. Cordialement. - David

Even at that low price

Reply by our customer service

Dear customer ,thanks for your feedback on our product . We will do our best to improve our products. Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you.