I ordered this item to replace HP CE285A for the printer HP LaserJet P1102w. The paper loaded in half and stopped with the red light flashing. Tried several times but not lucky. Then I compared this with the HP original one - found lots of difference. Looks not compatible.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

I am sorry i did not have this item , I did not have thé good One

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "HP 85A CE285A Compatible Black Toner Cartridge - Moustache CE285A." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

after receiving toner cartridge went to install and all it did was nothing. empty pages came out. Pulled out cartridge and reinstalled. nothing. Pulled cartridge out and contacted service. rude person to talk to. took cartridge and trashed it. Told them to give my 29 $ to the president of the company. Will never purchase anything again from this outfit. i also think cartridge was empty when receiving it.

Reply by our customer service

Hi there, Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please check your email for additional assistance.

Ca marche pas

Reply by our customer service

Bonjour, merci de nous contacter. Nous sommes désolés d'entendre que cette cartouche ne peut pas bien fonctionner. Dans ce cas, , n’hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

I ordered 2 cartridge's both do not work! it says incompatible toner!

Reply by our customer service

Hello, Anita, thank you for your review. I am sorry to hear that the toner cartridges are having the issue. I saw the agent already made the return request for you. You could return them back, thank you.

2 toner does not work out of 4 in a pack.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards