The cartridge worked initially. The next time I tried to use the printer (a week later) it said it was out of ink. So I put the second cartridge in and it worked. The first cartridge died in a week or the printer stopped accepting a dupe cartridge.

Reply by our customer service

Hi there, So sorry to hear about the issues with the first cartridge. Please be on the lookout for an email from us to get a little more information. With this, we will be able to see how we can rectify this situation. Thanks!

The product description says the cartridge should provide approx 600 pages of print. We have had to replace the cartridge after about 3 weeks and about 100 pages of print. This did not happen for our previous purchase. Luckily, we bought a second one with this order and have started to use it. I will track the usage again to see how many pages we get out of it.

Reply by our customer service

Hi Kingsley, Thanks for sharing your feedback. If you need any assistance in regard to this ink cartridge you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Mauvais produit pas compatible avec mon imprimante

Reply by our customer service

Nous sommes désolés de voir que vous avez acheté le mauvais modèle pour votre imprimante. l'un de nos représentants vous contactera pour obtenir de l'aide.

Je vous ai écrit pour vous mentionner que la cartouche d'encre ne fonctionne pas et personne ne m'est revenu sur ceci, vraiment déçu!

Une cartouche m'a permis d'imprimer seulement 5 pages 😠

Reply by our customer service

Bonjour, Merci d'avoir contacté Shopper Nous sommes vraiment très désolés pour cela. Veuillez contacter notre service clientèle à support@123ink.ca ou en appelant au 1-866-979-7463 afin que nous puissions organiser un remplacement ou un remboursement.

The Ink cartridge was incompatible with my HP F4480 printer!

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover two years warranty for it .We are more than happy to help you here .Best regards