It did not fit, it is the first time that happened but that is very poor service. Please make sure correct product is packaged for resale. I have returned the cartridge that does not fit. Hope I get my money back but I am skeptical.

Reply by our customer service

Hi Rose, Thank you for posting a review and we’re sorry to hear that the compatible black toner cartridge you purchased was not of the quality you expected. I see that this problem has been resolved and the refund has been processed. If you'd like to discuss this matter further, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Prints with a black stripe on the right border - defective?

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover 2 years warranty for it .We are more than happy to help you here .Best regards

SORRY. IT DOES NOT WORK ON MY PRINTER. KEEP SHOWING INSTALL TONER ON PANEL. I HAD TO RETURN AND RE-ORDER ORIGINAL ONE.

Reply by our customer service

Dear customer, Thank you for your review, we are glad that we were able to resolve the situation you had with this purchase. Please let us know if there is any further issues in the future.

The toner for this did not last. I could not believe it

Reply by our customer service

Dear Emad A, Thank you for choosing us. The page yield is at 5% page coverage. Toner use is by how much toner is placed on each page printed and how many you print. Depending on your printer make, model and toner cartridge size along with toner coverage per page, determines how many pages you'll get out of it. If you are printing photos your page coverage is close to 100% and the number of printed photos will be much less than the amount the number of pages you would be able to print if you were just printing standard text documents. Toner page yield might not be exact, even original toners will have this issue, toner can last longer by shaking it gently side to side to redistribute the toner.