When i saw that there was 1 unit remaining, i ordered it in mid-December 2021. I have always been very happy with the purchases of previous cartridges which all had good shelf lives. However, I was amazed to see that this item's warranty expired in January 2022! Customer service immediately agreed to send me a return label and the product was delivered back by FedEx on 22-12-2021. I am now awaiting notification of my refund. I consider 123ink to be a very reputable business and expect that this will prove to be an unfortunate isolated event.

Reply by our customer service

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