In addition to the black cartridge I also ordered the colour cartridge but I cannot get them to work on my printer. I have used them before. Could these be defective?

Reply by our customer service

Hi christine, Thanks for sharing your feedback. If you need any assistance in regard to this ink you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

It is the right ink cartridge but it won’t work. Saids it empty. Could you send me another one and a return slip for this one and I’ll sen d it back. Last time I ordered from you it was great. Maybe just a bad one.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

je nest pas recu la bonne commande jai recu le numero pour mon imprimante dell jai recu 0021 0022 0023 0024 et moi 0031-32-33-34

Reply by our customer service

Bonjour, Merci d'avoir contacté Shopper Nous sommes vraiment très désolés pour cela. Veuillez contacter notre service clientèle à support@123ink.ca ou en appelant au 1-866-979-7463 afin que nous puissions organiser un remplacement ou un remboursement.

errr... tammy, if your still half full cartridges stopped printing, why did you give it 5-stars?