Ink Leakage. Damage the printer drum.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

tambour ne fonctionne déjà plus.

Reply by our customer service

Bonjour, Je suis vraiment désolé d'apprendre que ce tambour n'a pas fonctionné, merci de nous en informer. Notre équipe du service client vous contactera directement avec de plus amples informations

J'attends un document de retour de Patrick. Je devrais l'avoir reçu il y a plus d'une heure.

I wish I should have not wasted my money on this Brother MFC7820 compatiblke Drum Unit. I have tried it several times to install it but it keep saying on the window-screen of my printer that it is Drum Error, take drum out, slide the blue tab several times from side to side and return it back to the corner on right (triange point). I put drum unjit and toner cartridge assembly into the printer while keeping front cover open . When the monitor showed Replace drum, pressed 1, it swhowed acc

Reply by our customer service

Dear customer ,thanks for your kind reviews .Can you contact our 24 hours customer service for help ?We cover one year warranty for it .You can reach them by calling 18669797463 or sending live chat (from Monday to Friday )or email inquiry to us .We are more than happy to help you here .Thank you !

This was the first time I bought the combo and had a lot of trouble with it. I get a lot of grey lines all over my print out and no contrast, very poor quality print. I have bought the toner separately before and it worked great. have to re-order so one more try and if this new one doesn't work I'll never buy the cheap ones again.