was defective...new one on the way so service is great!

Reply by our customer service

Dear customer, Thank you for your review, we are glad that we were able to resolve the situation you had with this purchase. Please let us know if there is any further issues in the future. Your encouragement will keep us moving forward. We sincerely hope that we’ll have more chances to serve you. Best regards

My experience with these cartridges is very poor. Out of six cartridges I was only able to make two work. One cartridge was was not even the correct type and could not be inserted into the printer! The rest were either not recognized by the printer or printed with awful banding issues. My plotter is a 650C.