Crimpers are ok ,but tester doesn't work at all .Requested a refund or exchange was asked for pictures and a video of the issue but the link to reply would not work.

Reply by our customer service

Hi there, I really appreciate you taking the time to share your feedback and being so open with us. You can send a photo or video showing the problem with the item to support@shopperplus.com. We hope you'll come and see us again soon! Have a nice day and stay safe!

tester worked for a while but did not last. Crimpers did not reliably crimp cat5. Poor quality.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Product stop working after 2 months. One of the LED lights (#5) stop working

Reply by our customer service

Dear Customer, Thank you for your review. Please kindly contact our customer service to get any help.

For network cable port works fine. the tv cable port is not canadian standard therefore is useless.

Reply by our customer service

Dear Jinmin, Thank you very much for your reviews. We have forwarded your review to our product team.