Ordered this product for a Canon printer. Product arrives stating it is for an HP printer. Replacement order has the same product and label. If the original shipment is correct and was just mislabelled, it would have been nice to know instead of shipping questionable replacement product. I don't need it right away, so do not want to open the sealed toner in the box.

Reply by our customer service

Hi Bob, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. If you have any further concerns, please do not hesitate to let us know! Have a wonderful day!