The cord was great while it worked, but after a dozen or so uses the micro HDMI connector bent and the electronic contacts no longer function. Waiting on a warranty commitment but it's been 10 days with no response so 1 star.

Reply by our customer service

Thank you for your feedback. I am sorry to hear you are not satisfied with our products. Please feel free to contact our customer service team by phone 1-866-979-7463, via live chat or email support@123ink.ca. Thank you!

This is the second time I have bought this. The first one, which I bought last year, worked fine for a while, but then stopped working. The second one has not worked properly from the beginning. The problem is in the micro connector male. I have used my device with another connector and it works fine. This is not expensive, and one might expect one failure, but for it to fail twice seems to indicate a problem with quality control.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Not working

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards