Installed this cartridge 4 months after receiving it. After 13 months of use, print quality was poor and getting worse although only 50% of claimed print capacity had been used. (Print showed white vertical lines from left to right margins.) After 14 months print quality was so poor that cartridge had to be replaced. Service agent said there is no warranty beyond 12 months from point of installation as toner dries out over time. Never heard such a thing, but there you go. (Still granted me a store credit of $ 15.-.) Am still using original HP cartridges which had been installed about 3 years ago without noticeable deterioration of print quality. Bottom line: you get what you pay for. As I don't print much color, my strategy for future replacements is this: OEM HP cartridges for color, cheap ones like this Moustache for black and white.

Reply by our customer service

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