I ordered 240xxl and 241xl . It came quickly ((that was great), but I opened the order and there were 2-241xl's and no 240xxl! They wanted me to return and reorder. Too much trouble. I needed black. Cancelled the order for a refund! Not happy!

Reply by our customer service

Hello I'm so sorry this has happened to you.It does happen we make mistakes.In cases like this we usually ask clients to return only the wrong one and we send the correct item do not hesitate to contact us by emailing us or live chat or you can also call us at 1-866-979-7463

Bonjour je n'ai pas reçu ma commande tel que commandé. J'avais demandé un combo de cartouches 240 XL et 241 XL, mais j'ai reçu deux cartouches noires 240 XL.

Reply by our customer service

Bonjour, nous sommes sincèrement désolés pour votre inconvénient. Si vous voulez un échangement, n’hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

Still haven’t received it not sure if it got lost

Reply by our customer service

Hi there, Your feedback is important to us. Thank you for taking the time to let us know your comment. I'm sorry that we didn't meet your expectations for this product at this time. Please monitor your email for further assistance with regards to this.

Don't be fooled by the price. There is all sorts of marks, punctures, and lines on each paper. Seems like absolutely no quality control was undertaken. Very disappointed with Primecables.

Reply by our customer service

Hi rojas , Thanks for sharing your feedback. If you need any assistance in regard to this paper you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Don't be fooled by the price, this is a sub par photo paper. All sorts of marks, punctures, and lines on each paper. Seems like absolutely no quality control was undertaken. Very disappointed with Primecables.

Reply by our customer service

Hi rojas , Thanks for sharing your feedback. If you need any assistance in regard to this paper you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.