The red connectors are too large. When I tried to tighten it gently with a plier, it broke off. Very disappointed.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

The collar on half of the plugs doesn’t engage properly, making for a very loose fit. The cables are heavy, so a droop in the cable will unplug it by just it’s hanging weight. The fit is worse than the stock RCA cables included with the equipment. I’m returning all & will not buy this again. This is not a premium product.

Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. Please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca for assistance. Thank you.

Do not buy their products, because the service is very poor, the delivery time will be 10 days later (and I paid the shipping cost), and I will no longer buy from shopperplus in the future. Choose Amazom.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards