After changing the 4 ink cartridges the printer gives a message that it’s eater something wrong with the printer or the ink cartridges.

Reply by our customer service

Hi Louise, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly check your email for additional assistance.

As I mentioned in the previous review stay away from these cartridges, the yellow is more lime green than yellow. So the color isn't accurate, plus I returned the cartridge and they didn't refund the whole amount of the purchase, they didn't refund taxes. This company doesn't seem very professional to me, I think you should get the full amount of your purchase when refunded. They've lost me as a longtime customer.

Reply by our customer service

Dear customer, Thanks for your kind reviews and sorry for this inconvenience.We refunded the taxes together.Could you please reach us by calling 1-866-979-7463 or sending online live chat or sending an email inquiry (from Monday to Friday ) to double check.We are more than happy to help you here. Best regards,

HAD TO REPLACE WITH IN A MONTH

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards