Placed one of these in our printer, never had issues before with this toner. We had about 1 month then started getting lines in the paper, yet our ink level was still around 75%. Replaced it with a new one we had just ordered and it was fine. Hope its one off, but disappointing it didn't last longer than a month

Good replacement to the original but does not last as long. Makes lines when you get to the end of its life.

My experience with these cartriges has not been the best. I print something like 2500 pages a year and find that the cartridge lasts about 50% or about 3500 pages then begins to streak. Running the cleaning page in printer maintenance does not improve anything, the only way to get clean printing is replace cartridge. 123 Ink replaced one for me under warranty however Ii have another that just failed. The answer from Customer Service, "it is out of waranty" because it is more than 2 years old. I get it however the original OEM cartridges were good till they ran out at maybe 3 years. I can only conclude that these cartriges are poorly made compared to OEM. What bugs me is the cartridges are supposed to be as good or better than OEM and this failing doubles printing costs!! I guess you get what you pay for as an OEM cartridge is $200 +.

Reply by our customer service

Thanks for sharing your feedback. We're sorry to hear that you had a negative experience with our product. We take product design and quality very seriously, and we apologize for falling short in this area. Thank you.

Not compatible with 80A cartridge like most HPs.. Pay attention :)

1 ier achat chez vous. Lot de 2. La première est défectueuse et la deuxième fonctionne bien pour le moment. Ce sont des choses qui arrive. Maintenant on va va voir comment le service à la clientèle va gérer le tout. J'ai soumis ma demande en ligne te j'attend la suite......

Reply by our customer service

Nous sommes désolés d'apprendre que l'un des toners s'est révélé défectueux. Un de nos représentants du service client vous contactera dans les 24 heures.

the instruction was hard to follow

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards