I have had some bad experiences with shipments but when I ordered this cartridge I was really given a pleasant surprise when the shipment arrived after three from the day I placed the order. I was really happy about the speed of the delivery and it restored my hope in shipments. I was really happy to also find out that the quality of the toner was also of superior quality. It has truly helped me to cut down on some of the printing costs. I have been truly happy about the Kyocera-Mita TK-477 new compatible black toner cartridge. I will be placing more orders for the toner. Thanks so much!