Initially this appeared to be of good quality. However as I installed, I noticed a couple issues that should be identified. The long screws that hold the binding post to the wall box are incorrect. instead of a countersunk top the have a round head, which sticks out too far preventing the face plate from sitting flush with the binding posts. I replaced these screws, with some others, and was able to make the face plate fit a little better. Unfortunately, because unlike other decora style wall plates that are metal, this one is plastic. To make it strong the plastic is much thicker resulting in the face plate not being able to sit flush with the wall. Fortunately this will be hidden behind some equipment, so most people won't see it. But were I to replace it I would buy proper keystone jacks and face plates.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards